Kera77 takes our responsibility to every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in line with industry best practices and applicable law.
Six pillars of data protection that underpin your trust in our platform.
All data transmitted between your device and kera77 servers is protected with bank-grade 256-bit SSL encryption. Your personal and financial information cannot be intercepted or read by unauthorised parties.
Kera77 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you and is used solely for the purposes stated in this policy.
Every kera77 member has the right to access, correct, download, or request deletion of their personal data at any time. This data control right is central to our privacy commitment to users in Malaysia.
Member data is stored in data centres equipped with layered physical and digital security. Access to personal data is restricted to authorised personnel only, and all access is recorded in audit logs.
Kera77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy regulations. We continually update this policy to reflect applicable legislative changes.
In the event of any security incident involving member data, kera77 is committed to notifying affected members within 72 hours and taking immediate steps to mitigate the risk and impact of the incident.
This Privacy Policy outlines Kera77's data collection and management practices. By using our platform, you agree to the terms stated here. Please read this document carefully and contact our support team if you have any questions.
Kera77 collects members' personal information to provide a secure, efficient, and personalised experience for every user. The type of information collected depends on how you interact with our platform.
When you register an account or use Kera77 services, we collect the following information:
While you are using the kera77 platform, our systems automatically record the following technical information for security and user experience improvement purposes:
Note: All sensitive financial information such as credit or debit card details is not stored on kera77 servers. Transactions are processed through certified payment gateways that comply with PCI DSS security standards.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Full name, IC number, date of birth | KYC verification & account security |
| Contact | Email, phone | Communications & Account Recovery |
| Financial | Bank account, e-wallet | Deposit & withdrawal processing |
| Technical | IP, device, session logs | Security & Fraud Detection |
| Games | Betting history, wins | Responsible gaming & support |
Kera77 uses collected personal information for legitimate and transparent purposes. We do not use your data beyond the scope stated below without first obtaining your consent.
Marketing Preferences: You may withdraw consent to receive marketing communications at any time by contacting our support team or using the unsubscribe link in any email you receive.
Kera77 does not sell or trade your personal information to third parties. However, in certain limited situations, we may need to share your information with the following parties to keep our services running smoothly:
We work with carefully selected third parties bound by strict data protection agreements:
Kera77 may be required to disclose members' personal information to authorities in the following situations:
Important: All third-party service providers working with kera77 are required to comply with our privacy policy and are only permitted to use shared data for purposes specifically stated in their service agreements.
Kera77 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and gather analytical data that helps us improve our services.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, account security, and language preferences | Session / 30 days |
| Preference Cookies | Saving your display settings and game preferences | 90 days |
| Analytics Cookies | Understanding platform usage patterns in aggregate and anonymised form | 12 months |
| Security Cookies | Detecting suspicious login attempts and preventing fraud | Session |
You can manage or delete cookies through your web browser settings at any time. Please note, however, that deleting essential cookies may affect the functionality and security of your account on the Kera77 platform.
kera77 does not use third-party cookies for advertising or to sell user profiles to external advertisers.
Kera77 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, loss, misuse, or accidental disclosure.
Security Certification: Kera77's infrastructure meets international security standards. Our payment platform is PCI DSS Level 1 compliant, the highest level of payment security compliance in the industry.
As a kera77 member and user in Malaysia, you have strong privacy rights under the Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.
You have the right to obtain a copy of all personal data we hold about you.
You may request the correction of any inaccurate or outdated personal information.
Under certain circumstances, you may request that we delete your personal data from our systems.
You have the right to request your data in a machine-readable format for portability.
You may object to the processing of your data for marketing purposes at any time.
You may request that we restrict how we use your data in certain circumstances.
To exercise any of the privacy rights above, please contact the kera77 support team via Live Chat. We will process your request within 30 business days. Some requests may be subject to identity verification requirements beforehand.
Kera77 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. Our data retention policy is as follows:
Once the stipulated retention period has lapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.
The kera77 platform may contain links to third-party websites or services such as game providers, payment gateways, and social media platforms. It is important to understand that this Privacy Policy applies only to the kera77 platform.
Kera77 is not responsible for the privacy practices or content of any third-party websites you may access via links on our platform. We encourage you to read the Privacy Policy of each third-party website you visit separately.
Reminder: Third-party game providers operating within the kera77 platform may collect basic game session data required to run the games. This data is governed by privacy agreements between kera77 and the respective providers, not directly by the user.
Kera77 is an entertainment platform exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from minors.
If you believe a minor has provided personal information to kera77 without authorisation, please contact us immediately. We will take prompt action to delete that information from our systems and close the relevant account.
Kera77 employs multiple age-verification mechanisms during registration, including rigorous KYC checks, to ensure only eligible individuals can access our platform. Child protection is a shared responsibility, and we encourage parents and guardians to use parental control software to restrict children's access to adult content online.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how kera77 handles your personal data, we encourage you to contact our privacy team directly.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In Malaysia, the responsible body is the Department of Personal Data Protection under the Ministry of Communications and Digital.
Kera77 reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or platform improvements. Members will be notified of any material updates via email or in-platform notification at least 14 days before the changes take effect. The latest update date is always displayed at the top of this document.
Our Commitment: kera77 is committed to continually improving our privacy practices. Your feedback is valued and will be considered in future privacy policy enhancements.
Your data is protected, your identity is secure. Join the Kera77 Malaysia member community today and enjoy a gaming experience that is not only fun, but also guaranteed in terms of safety and privacy.